Open Enrollment

COURSE DESCRIPTION
This course is designed to strengthen a supervisor’s skills by helping participants overcome many of the challenges they may encounter as a leader. Participants will grow their understanding of responsible leadership and high-performance leadership of teams and explore the basic skills needed to effectively manage a workgroup. This course requires 1-2 pre-meetings with management to ensure company policies are accurately reflected and appropriate contacts and protocol are incorporated. 

This course is apart of the Supervisor Essential Knowledge Certification program. Interested?


COURSE OBJECTIVES
  • Understand business reasons for flexibility;
  • Become familiar with the companies work-life policy and guidelines;
  • Know a variety of work-life options and resources available to support employees;
  • Be better prepared to handle work-life request and balance employee and business needs.

DESIGNED FOR

Supervisors, team leaders and coordinators that are new to their position.


COURSE DELIVERY
Instructor-Led (Virtual options available)


PREREQUISITES
There is no prerequisite for this course.


COURSE LENGTH
3 Hours 


GROUP PRICING
$1,675 for up to 16 participants. 
To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.


ACCREDITATIONS
CEU: 0.3
Date Wed, Jun 24 2026 8:30 am GMT-4 (America/New_York)
End Date Wed, Jun 24 2026 11:30 am GMT-4 (America/New_York)
Individual Price $279 per person
$279
COURSE DESCRIPTION
This course is designed to strengthen a supervisor’s skills by helping participants overcome many of the challenges they may encounter as a leader. Participants will grow their understanding of responsible leadership and high-performance leadership of teams and explore the basic skills needed to effectively manage a workgroup. This course requires 1-2 pre-meetings with management to ensure company policies are accurately reflected and appropriate contacts and protocol are incorporated. 

This course is apart of the Supervisor Essential Knowledge Certification program. Interested?


COURSE OBJECTIVES
  • Understand business reasons for flexibility;
  • Become familiar with the companies work-life policy and guidelines;
  • Know a variety of work-life options and resources available to support employees;
  • Be better prepared to handle work-life request and balance employee and business needs.

DESIGNED FOR

Supervisors, team leaders and coordinators that are new to their position.


COURSE DELIVERY
Instructor-Led (Virtual options available)


PREREQUISITES
There is no prerequisite for this course.


COURSE LENGTH
3 Hours 


GROUP PRICING
$1,675 for up to 16 participants. 
To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.


ACCREDITATIONS
CEU: 0.3
Date Wed, Jun 24 2026 8:30 am GMT-4 (America/New_York)
End Date Wed, Jun 24 2026 11:30 am GMT-4 (America/New_York)
Individual Price $279 per person
$279
CERTIFICATE DESCRIPTION
The Lean Principles and Tools Certificate Program teaches participants how to implement lean manufacturing practices in various industries. Participants learn to reduce waste, increase efficiency, and improve customer value using essential lean tools. The program includes a factory simulation for applied learning and is ideal for professionals in manufacturing, engineering, operations, supply chain management, and quality management. Upon completion, participants will be equipped to effectively implement lean manufacturing practices in their organization.

COURSE OBJECTIVES
2.1.1 Lean Tools: Introduction to Lean Principles 
  • Define Lean and its history and understand how to use lean to improve processes; 
  • Review the House of Lean Principles along with Management Principles; 
  • Establish an understanding of non-value added (NVA) and value added (VA) work. 
2.1.2 Lean Tools: Value Stream Mapping 
  • Understand how value moves through a value stream; 
  • Understand the current state value stream mapping symbols; 
  • Create a current state value stream map. 
2.1.3 Lean Tools: 5S & Visual Management 
  • Know the 5S’s and the benefits of each;
  • Be able to implement 5S throughout a facility and understand how to sustain it;
  • Define the benefits of a visually managed workplace and how to spot abnormalities quickly. 
2.1.4 Lean Tools: Quick Changeovers (SMED) 
  • Understand the quick changeover methodology and how to perform a quick changeover;
  • Learn the difference between internal and external processes;
  • Use the Plan-Do-Check-Act (PDCA) Cycle of systematic process improvement for Quick Changeover Implementation. 
2.1.5 Lean Tools: Material Flow, Pull & Kanban Systems 
  • Understand the benefits of flow in a Lean system; difference between pull vs. push systems; 
  • Understand each of the 8 steps in using the Kaizen approach to flow;
    Define Kanban and uses for Kanban. 
2.1.6 Lean Tools: Error Proofing (Poka-Yoke) 
  • Define and understand Error Proofing;
  • Learn why Error Proofing is an important part of Lean; 
  • Learn the six methods of Error Proofing. 

Interested in an individual course from this certification program?  


DESIGNED FOR
Operators, supervisors, team leaders, coordinators, technicians and engineers. 


CERTIFICATION DELIVERY
Instructor-Led


PREREQUISITES
There is no prerequisite for this certification.

CERTIFICATE LENGTH
21 Hours


GROUP PRICING
$14,525 for up to 16 participants.

To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions regarding this course or need help, please email info@peakperformanceinc.com.

ACCREDITATIONS
CEU: 2.1       
Individual Price $1,995 per person
$1995
  • Choose Date & Location
CERTIFICATE DESCRIPTION 
Today’s leader must be versatile and adaptable. Effective leadership results in everythig from increased workplace productivity and employee retention, to improved succession planning, and ultimately, a better bottom line.

COURSE INFORMATION:

9.1.1 Leadership Development: Trust, Respect & Credibility

  • A key component of our Leadership Development certificate, this course serves as the foundation for establishing high performing leaders and defines the relationship between trust, respect, and credibility, covers the importance of follow up and honoring commitments, provides tips for gaining trust, and reviews the five dysfunctions of a team – how lack of trust will inhibit execution.

9.1.2 Leadership Development: Goal Setting & Execution

  • All leaders must be able to establish goals and create a vision for how their teams can achieve individual and team goals that are integrated into higher level corporate goals. This course reviews creating SMART goals and prioritizing and developing action plans. It also introduces the 4 Disciplines of Execution and discusses self-motivation and time management.

9.1.3 Leadership Development: Coaching & Mentoring

  • Coaching and mentoring come in multiple forms and both are critical to the success of strengthening your team and building a solid succession plan for key leaders. This course defines and explains how to coach and mentor, how to set appropriate goals and coaching to achieve those goals, how to overcome common obstacles and develop a coaching plan and provide feedback.

9.1.4 Leadership Development: Team Work &Team Building

  • Teams are typically comprised of people with diverse ideas and backgrounds and will always outperform individuals when leaders understand how to build these teams and leverage the strengths of all team members. This course defines types of teams and the typical roles and responsibilities associated with each and discovers problem solving as a team.

9.1.5 Leadership Development: Utilizing Emotional Intelligence in the Workplace

  • Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. This course reviews self–awareness and self-management, how to manage your emotions, and understand others’ emotions and how to manage in the workplace.

9.1.6 Leadership Development: Conflict Resolution

  • Wherever two or more people come together, there is the possibility of conflict. This course gives participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including disagreeing diplomatically and using the Agreement Frame.

9.1.7 Leadership Development:  Delegating Effectively

  • It is difficult in the day-to-day whirlwind to properly delegate and get the results that you are looking for. This course will take participants through a step-by-step process for delegating effectively. Learn how to spend your time as a leader more productively and understand “SIMPLE” delegation methods.

Interested in an individual course from this certification program?  

DESIGNED FOR
Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years. 


CERTIFICATE DELIVERY
Instructor-Led

PREREQUISITES
There are no prerequisites for this certification.

CERTIFICATE LENGTH
21 Hours

GROUP PRICING
$9,240 for up to 16 participants.
To schedule a group class for your organization, please email info@peakperformancinc.com and we will coordinate scheduling based on your preference of date and delivery method.


NEED ASSISTANCE?
If you have questions regarding this course or need help, please email info@peakperformanceinc.com.

ACCREDITATIONS
CEU: 2.1       


Participants will be awarded a badge for each course they complete. A Leadership Development Certificate will be awarded to those participants completing all 7 courses within the certification.

Individual Price $1,575 per person
$1575
  • Choose Date & Location
COURSE DESCRIPTION

Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. This course, a key component of our Leadership Development training, serves as the foundation for establishing high performing leaders and defines the relationship between trust, respect, and credibility, covers the importance of follow up and honoring commitments, provides tips for gaining trust and reviews the five dysfunctions of a team – how lack of trust will inhibit execution.

This course is a part of the Leadership Development Certification program. Interested?

COURSE OBJECTIVES
  • Assess your own levels of trust, respect, and credibility and understand the difference between the three;
  • Practice techniques to improve your trust, respect, and credibility;
  • Apply your learning on TRC to foster more productive work relationships.

DESIGNED FOR

Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.


COURSE DELIVERY
Instructor-Led

Experience the Benefits of Blended Learning!

PREREQUISITES
There is no prerequisite for this course.


COURSE LENGTH
3 Hours

 
GROUP PRICING
$1,320 for up to 16 participants.

To schedule a group class for your organization, please email info@peakperformanceinc.com and we will coordinate scheduling based on your preference of date and delivery method. 

NEED ASSISTANCE?
If you have questions or need help, please email info@peakperformanceinc.com.


ACCREDITATIONS
CEU: 0.3 

SHRM Provider Badge
Peak Performance, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.             

Date Wed, Aug 26 2026 9:00 am GMT-4 (America/New_York)
End Date Wed, Aug 26 2026 12:00 pm GMT-4 (America/New_York)
Individual Price $225 per person
$225 24